1. Digitizing processes to increase healthcare provision capacity

Challenge: Legacy processes that support the provision of healthcare services require large amounts of time and resources spent on paperwork, documentation, health record management and related updating and patient communication – which are ultimately diverted from the practice of healthcare delivery.

Solution: A digital platform for patient management to improve the productivity and operations with data-driven decisions and AI assistance. End-to-end digital solution for managing workflow that increases productivity, improves financial outcomes, eases information exchange, and enriches the patient/clinician experience.

  • Simple and straightforward data visualizations.

  • Adaptable and personalized digital records arrangement, including vital body tracking and real-time patient management.

  • Online and connections with customers through SMS, email, online consultation,

  • Connected payments, billing and inventory management system.

2: Improving post operation care to increase patent success results

Challenge: The global cost of surgical site infections to people, healthcare organizations and businesses is far too great.

  • +300m people undergo surgery every year globally

  • +4m people die within 30 days of surgery

  • 38% of those infections are avoidable surgery-site infections

Solution: A communication and AI app for patients and clinicians to share updates, ask questions and receive guidance and support, including;

  • Remote appointments reducing the time, cost and patient stress of follow-up appointments.

  • Intelligent monitoring predicting and identifying wound infections early, in all skin types.

  • AI wound assessment technology is preventing infections and creating a worldwide bank of information to improve infection prediction and detection.

3. Business model transformation

Challenge: Specialist healthcare provider (est. 1984) operating through a traditional delivery model, with 99% referrals by mouth. The practice had to rapidly adapt through the pandemic and changes in regulations regarding social interaction, patient security and safety.

Solution: Consultants completed a business health check assessment of the value model (client, products and services), delivery model (channels, operational processes), strategy and financials, which identified opportunities;

  • Significant rise in telehealth and engaging in social media

  • Digital media campaigns, revamping brand across media platform

  • 100% rise in client referrals and SEO engagement > 50% referrals now via digital channels

  • Simplification and optimization of appointments, inventories, staffing and client management.

  • Demonstrated value of traditional healthcare collaborating with digitization.

  • Practice has now extended through partnerships in Philippines, providing patient care for pain management.