Legacy processes that support the provision of healthcare services require large amounts of time and resources spent on paperwork, documentation, health record management and related updating and patient communication – which are ultimately diverted from the practice of healthcare delivery.
Digital platform for patient management to improve the productivity and operations with data-driven decisions and AI assistance
End-to-end digital solution for managing workflow that increases productivity, improves financial outcomes, eases information exchange, and enriches the patient/clinician experience.
•Simple and straightforward data visualizations.
•Adaptable and personalized digital records arrangement, including vital body tracking and real-time patient management.
•Online and connections with customers through SMS, email, online consultation,
•Payment, billing and inventory management system.
Challenge
Solution
The global cost of surgical site infections to people, healthcare organizations and businesses is far too great.
•>300m people undergo surgery every years
•>4m people die within 30 days of surgery
•+20 days spent in hospital due to post-surgery infections
•38% of those infections are avoidable surgery-site infections
A communication app for patients and clinicians to share updates, ask questions and receive guidance and support, including;
•Remote appointments reducing the time, cost and patient stress of follow-up appointments.
•Intelligent monitoring predicting and identifying wound infections early, in all skin types.
•AI wound assessment technology is preventing infections and creating a worldwide bank of information to improve infection prediction and detection.
Challenge
Solution
Specialist healthcare provider (est. 1984) operating through a traditional delivery model, with 99% referrals by mouth.
The practice had to rapidly adapt through the pandemic and changes in regulations regarding social interaction, patient security and safety.
Consultants completed a business health check assessment of the value model (client, products and services), delivery model (channels, operational processes), goals & strategy and financials, which identified opportunities;
• Significant rise in telehealth and engaging in social media
• Digital media campaigns, revamping brand across media platforms
• 100% rise in client referrals and SEO engagement > 50% referrals now via digital channels.
• Simplification and optimization of appointments, inventories, staffing and client management.
• Demonstrated value of traditional healthcare collaborating with digitization.
• Practice has now extended through partnerships in Philippines, providing patient care for pain management.